PRIVACY POLICY
Watches of Switzerland Pty Ltd (ABN 81 062 949 786) acknowledges and respects the privacy of individuals. This privacy policy sets out the way in which we will use, manage and protect your personal information. Watches of Switzerland Pty Ltd reserves the right to modify this privacy policy when and if necessary, so please continue to refer to this privacy policy to keep updated on any changes.
Unless stated by you to the contrary, you acknowledge and consent to the use or disclosure of your personal information including your name, address, email address, contact phone number and other information you provide to us, in circumstances that are:
- set out in the privacy policy;
- clearly explained to you at the time when the information is collected from you;
- permitted under the Australian privacy legislation.
Collection of Information
We will collect personal information from you when you knowingly provide it to us. For example, when you make an enquiry on our website, make a purchase from one of our stores, subscribe to our mailing list or enter a competition, we will request personal information from you such as your name, address, e-mail address, contact phone number and/or payment details.
Consumer Data
When purchasing product via this website, Watches of Switzerland uses third party gateway SecurePay to process all credit card transactions. Watches of Switzerland does not store any customer credit card except for the last four digits of the credit card for identification purposes.
Protecting your personal data with 256-bit SSL Encryption
Watches of Switzerland protects your personal data via a 256-bit SSL encryption. Our Secure Socket Layer (SSL) encrypts data transferred to and from our website during the checkout/transaction process to provide the maximum possible protection of your personal data..
Pricing
All product pricing on this site is in Australian Dollars (AUD).
Use of Your Information
The personal information that we collect from you may be used for reasonable business purposes in that we may database, store and process the information to provide you with the service you have requested, and to enable us to develop and customise our services to better meet your needs and preferences.
Your information may also be used for the following purposes:
- promotional and marketing purposes, unless otherwise advised by you;
- statistical purposes, including general analysis of sales data; and
- any other customer support purposes.
For any of the above, we may contact you by electronic or any other means.
You can choose not to provide certain personal information, but then you may be precluded from taking advantage of some of our services.
Disclosure to Third Parties
We may disclose your information to selected third parties who carry out functions on our behalf. For example, we may engage third parties to assist in delivery of products, sending out our own mailings or emails, entering information into a database, processing payments details etc. These third parties will have access to your personal information to the extent needed to perform their functions, but may not use it for any other purposes. We may also provide your details to a supplier in the event that we are conducting a promotional activity or event with the supplier.
Your information may also be disclosed to other third parties if we are required or authorised by law to disclose the information or if we have your consent to share the information.
Access, Accuracy and Security
We will take reasonable steps to ensure that the personal information we collect is accurate, complete and up-to-date.
You can access and request correction of any personal information concerning you at any time via the Watches of Switzerland website, located at http://www.watchswiss.com/index.php or by contacting us via the details set out below. You may also request that we delete your personal information at any time, however, please be aware that if such a request is made, you may be precluded from taking advantage of some of our services.
We will take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.
Click Stream Data
Each time you visit our website, our server collects some anonymous information, known as click-stream data, including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server's IP address.
We may collect this information for statistical purposes to find out how our website is used and navigated, including the number of hits, the frequency and duration of visits and most popular session times. We may use this information to evaluate and improve our web site performance.
Cookies
A Cookie is a piece of information that our web server may send to your machine when you visit our website. The Cookie is stored on your machine, but does not identify you or give us any information about your computer.
A Cookie helps us to recognise you when you re-visit our website and to co-ordinate your access to different pages on the website. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your Browser instructions or help screen to learn more.
Contact Us
Please contact us if you wish to discuss any privacy issues, or if you do not wish to receive any future marketing or promotional communications from us at the details below:
TEL: 03 9696 4950
EMAIL: Danielle@swisstime.com.au
POSTAL ADDRESS: Level 6, 222 Kingsway, South Melbourne VIC 3205
Customer Service Contact
For further customer service, please contact your nearest Watches of Switzerland store:
Watches of Switzerland Melbourne
Manager: Rob Willmott
294 Collins Street
Melbourne VIC 3000
(03) 9671 3388
Watches of Switzerland Sydney
Manager: Philip Rosenberg
The Four Seasons Hotel
199 George Street
Sydney NSW 2000
(02) 9251 0088
Watches of Switzerland Brisbane
Manager: Charlie Lees
Shop G17
MacArthur Central
Cnr Edward and Elizabeth Streets
Brisbane QLD 4000
(07) 3229 8688
Watches of Switzerland Perth
Manager: GobigSakundarto
38 King Street
Perth WA 6000
(08) 9322 8800
