Watches of Switzerland’s combined team of 63 highly-trained, helpful and friendly staff has a total sum of over 300 years of experience in the industry and speak many different languages – including Cantonese, Mandarin, Japanese and Taiwanese.
With Boutiques in Canberra, Melbourne, Melbourne Airport, Perth and Sydney, Watches of Switzerland is Australia’s largest authorised Swiss watch retailer.
Watches of Switzerland is an Australian, family-owned and operated company, founded by Eric van der Griend in 1997.
Today, Watches of Switzerland is Australia’s leading official luxury watch retailer with 14 of the world’s best brands and 6 Boutiques in Australia.
Shop CF30 Canberra Centre
Canberra 2601, ACT
Phone: 1300 808 135 or 61 2 6248 8842
Hours: Monday to Saturday 11am-4pm, Sunday closed.
L09, Luxury Precinct, T2 International Terminal
Melbourne Airport 3045, Victoria
Tel: 03 9338 0882
COVID-19 Update: Temporarily Closed.
Cantonese, Mandarin, Vietnamese and Serbian assistance available.
294 Collins Street, Melbourne
Tel: 03 9671 3388 or 1300 808 135
Mon – Sat: 11am to 4pm, Sunday closed.
199 George Street, Sydney
2000, New South Wales
Tel: 02 9251 0088 or 1300 808 135
Monday – Saturday 11am – 4pm
Shop 1, 14 Martin Place, Sydney
2000, New South Wales
Tel: 02 9223 0088
Monday – Friday 11am to 4pm, Saturday and Sunday closed.
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We, or third parties acting on our behalf, may collect, use, store and process personal information about you, including:
If you choose not to provide the personal information as requested, we may not be able to supply you with our products or services.
We use different methods to collect information from and about you including through:
We collect and use your personal information for any of the following purposes:
Unless we have another lawful means for processing your personal information, we will obtain your opt-in consent before we share your personal information with any company outside of the Watches of Switzerland group of companies for promotional and marketing purposes.
The information we collect from you may be transferred to, and stored at, a location outside of Australia such as the United States of America (service location).
We have put in place security measures which aim to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. We have imposed obligations on them to only process your personal information on our instructions and they are subject to a duty to keep it confidential.
We have put in place procedures to deal with any suspected personal information breach and will notify you and the relevant privacy regulator of any breach where we are legally required to do so.
We may share your personal information with the persons set out below:
Some of the information collected by, or disclosed to, our third party service providers who are acting on our behalf may be transferred to, and stored at, a location outside Australia including but not limited to the United States of America. In these cases, we impose obligations on those service providers to manage your personal data in a way that would comply with applicable privacy laws. By using this website, you agree to that transfer, storing or processing of your personal information outside of Australia.
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We will retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
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If you wish to exercise any of the rights set out above, please contact us as set out below in section 14.
You will not have to pay a fee to access your personal information (or to exercise any of your other rights) under applicable law. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to help speed up our response.
We will try to respond to all legitimate written requests by you regarding your personal information within 30 days after receiving them. Occasionally it may take us longer if your request is particularly complex or you have made a number of requests. In this case, we will let you know and keep you updated.