Watches of Switzerland’s combined team of 63 highly-trained, helpful and friendly staff has a total sum of over 300 years of experience in the industry and speak many different languages – including Cantonese, Mandarin, Japanese and Taiwanese.
With Boutiques in Canberra, Melbourne, Melbourne Airport, Perth and Sydney, Watches of Switzerland is Australia’s largest authorised Swiss watch retailer.
Watches of Switzerland is an Australian, family-owned and operated company, founded by Eric van der Griend in 1997.
Today, Watches of Switzerland is Australia’s leading official luxury watch retailer with 14 of the world’s best brands and 6 Boutiques in Australia.
Shop CF30 Canberra Centre
Ainslie Avenue
Canberra 2601, ACT
Phone: 1300 808 135 or 61 2 6248 8842
Email: canberra@watchswiss.com
Hours:
Monday to Saturday 10am – 5pm
Sunday 10am – 4pm
L09, Luxury Precinct, T2 International Terminal
Melbourne Airport 3045, Victoria
Tel: 03 9338 0882
Email: melbourneairport@watchswiss.com
Opening Hours:
COVID-19 Update: Reopening soon – limited capacity
Cantonese, Mandarin, Vietnamese and Serbian assistance available.
294 Collins Street, Melbourne
3000, Victoria
Tel: 03 9671 3388 or 1300 808 135
Email: melbourne@watchswiss.com
Opening Hours:
Monday to Saturday 10am – 5pm
Sunday 11am – 4pm
199 George Street, Sydney
2000, New South Wales
Tel: 02 9251 0088 or 1300 808 135
Email: sydney@watchswiss.com
Opening Hours:
Monday to Saturday 10am – 5pm
Sunday 11am – 4pm
38 King Street, Perth
6000, Western Australia
Tel: 08 9322 8800 or 1300 808 135
Email: perth@watchswiss.com
Opening Hours:
Monday to Saturday 10am – 5pm
Sunday 11am – 4pm
Shop 1, 14 Martin Place, Sydney
2000, New South Wales
Tel: 02 9223 0088
Email: lange-soehne.sydney@watchswiss.com
Opening Hours:
Monday to Saturday 10am – 5pm
Closed Sunday.
Shipping Information:-
Online Sales Exchange/Return/Refund Policy:-
Watches of Switzerland will accept an exchange or refund on an online sale within 7 days of delivery. Should you wish to exchange or return a purchase please contact Watches of Switzerland to indicate your decision at your earliest possible convenience. Watches of Switzerland will arrange for the pickup of the merchandise and guide you through the process. This process may take up to 10 days to complete.
Please note that this policy does not apply to purchases made and/or inspected in our Watches of Switzerland Boutiques.
All returns and exchanges will be inspected by Watches of Switzerland before approval and are subject to the following terms and conditions:-
Eligibility to Purchase:-
By making an offer to purchase merchandise from Watchswiss.com you expressly authorise us to perform credit checks and where Watches of Switzerland feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorisation and to authorise individual purchase transactions.
Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
Guarantee of Authenticity:-
Watches of Switzerland absolutely guarantees the authenticity of every watch sold. Our merchandise is directly sourced from official distributors and is guaranteed by international warranty as specified by the manufacturer’s documentation supplied with the product.
International Warranty:-